Training Resources for Program Staff

If you work in a public service field, whether it is a homeless shelter, hospital, ER, law enforcement, or any other public service, chances are you will encounter people who are homeless or at risk of homelessness.  These resources below provide brief introduction to homelessness and serving the homeless.   Please note, some of the resources are targeted at a general audience, while others focus specifically on programs dedicated to serving people who are homeless and receiving Federal Funds.

Understanding Homeless Service Providers

Welcome to homeless services.  Does talking with us make you think we are not speaking the same language?  Here is a quick overview of some of the abbreviations and acronyms we use regularly.

Abbreviations and Acronyms

Resources for people working in HUD funded programs:

Definition of Homeless for HUD funded Programs

HUD Final Rule Defining Homeless

Eligibility by Program Type based on homeless status

Chronic Homelessness

Flow Defining Chronic Homelessness from HUD

HUD Final Rule defining Chronically  Homeless

Record Keeping Requirements for Chronic Homeless Status

Rapid Re-Housing Training

The Training Series offers an important overview of the core components of Rapid Re-housing and is consistent with national best practice standards. New SSVF staff should be encouraged to review all of these Webinars, in order, to attain a basic knowledge of the application of RRH principles and components. The goal of providing these Webinars is to improve program and community competency and effectiveness in ending homelessness.  Webinars are posted to the SSVF website and can be found here:


Educational Rights of Homeless School age children

VI-SPDAT: Vulnerability Index and Service Prioritization Decision Assistance Tool

If you are in a position where you will be administering the VI-SPDAT, training is critical.  Because our coordinated assessment plans utilizes many access points (all shelters, and street outreach) it is important that assessments are administered as consistently as possible at all entry points in the system.  

The tool was developed by OrgCode.  They offer a training video for all versions of the VI-SPDAT that you can find here: OrgCode